Privacy Policy

Privacy Policy – NivaYork

NivaYork values the privacy of its customers. This privacy policy describes how personal data is collected, used, and protected. By using our services, you agree to the practices described in this policy.

Collection of personal data

NivaYork collects various types of personal data in order to provide the best possible shopping experience. This data may include:

  • First and last name
  • Delivery and billing address
  • Email address
  • Phone number
  • Payment

Use of personal data

The data collected is used for the following purposes:

  • Order processing and delivery
  • Payment management and fraud prevention
  • Customer service and communication regarding orders and products
  • Improving customer service and responding to inquiries
  • Informing customers about new products, campaigns, and events (with the customer's consent)

Sharing of data

NivaYork does not sell, rent or share personal data with third parties, except in the following cases:

  • With external service providers who process payments or handle deliveries
  • When required by law or legal process
  • To protect the rights, property, or safety of NivaYork, its customers, or the public

Data security

NivaYork uses appropriate security measures to protect personal data from unauthorized use, alteration, disclosure, or destruction. These measures include:

  • Encryption of payment transactions
  • Restricted access to personal data only to employees and partners who need it

Data retention

Personal data is only stored for as long as necessary to fulfill the original purposes, including legal, accounting, or reporting requirements.

Customer rights

The customer has the following rights under the law:

  • Right of access: The customer may request a copy of their personal data.
  • Right to rectification: The customer may request the correction of inaccurate or incomplete data.
  • Right to erasure: The customer may request the erasure of their data, except for data subject to statutory retention requirements.
  • Right to withdraw consent: Consent to the processing of data may be withdrawn at any time.

Cookies and similar technologies

NivaYork uses cookies and similar technologies to improve the user experience on its website. Cookies help to remember settings and track website usage. Customers can change their browser settings to block cookies, but this may affect the functionality of the website.

Changes to the privacy policy

NivaYork may update this privacy policy from time to time. Changes will be posted on this page and will include the updated date. Customers are encouraged to review the policy regularly.

Contact

If you have any questions about this privacy policy or wish to exercise your rights, please contact us:

Email: info@nivayork.com

NivaYork is committed to protecting the privacy of its customers and using personal data responsibly and securely.

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Always available within 24 hours response time

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