Delivery policy
Shipping Terms – NivaYork
NivaYork strives to offer all its customers fast and reliable delivery services. We aim to deliver your orders as quickly and efficiently as possible, while also optimizing costs and delivery times.
Delivery Times
NivaYork strives to ship all orders within 24–48 hours of order confirmation. Delivery times may vary depending on the following factors:
- Weather conditions
- Peak times (such as holidays)
- Customs procedures (if applicable)
Free Shipping
NivaYork offers free shipping on all orders. You will not incur any shipping costs for standard deliveries, and we aim to offer an optimal and attractive service.
Order Processing
All orders are processed and shipped within 24–48 hours. Once your order is processed, you will receive a shipping confirmation along with tracking details for your package.
Shipment Tracking
NivaYork provides tracking information for all orders. You will be able to monitor the status of your order and track its journey to you.
Customer Service and Support
Our customer service team is ready to assist you! If you have any questions or concerns, feel free to contact us:
Email: info@nivayork.com
We aim to respond to all inquiries promptly and professionally.
Limitations and Exceptions
There may be certain situations or conditions that could cause a delay in delivery. These may include:
- Customs clearance
- Bad weather conditions
- Force majeure
NivaYork is not liable for delays caused by the above circumstances, but we appreciate your understanding and patience in such cases.
In Conclusion
NivaYork is committed to providing an exceptional online shopping experience, including fast and reliable delivery. By following our shipping terms, we ensure your orders are processed and delivered as smoothly as possible. If you have any questions or need more information, please contact us at info@nivayork.com.